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    PRIVACY POLICY

    Effective Date: 20/05/2019

    We at Lab Series Malaysia Online respect your privacy and value the relationship we have with you. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions

    This Privacy Policy describes the types of personal information we collect on Lab Series Malaysia website, currently located at www.labseries.com.my (this "Site"), how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

    Please note that this Privacy Policy governs only information provided to Lab Series Malaysia Online. It does not govern any other information or communications that may reference Lab Series, e.g., communications from Lab Series counters located within brick and mortar retail stores. If you visit one of our other regional websites, e.g. www.labseries.com, or link to another website from this Site, you are subject to the privacy policy applicable for that website and we suggest that you consult such privacy policy.

    Click on one of the links below to jump to the listed section:


    Information We Collect and How We Use It

    You may choose to provide us with personal information when you visit our Site. For example, if you complete a user registration form or complete an online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the brands and products you use.

    If you would prefer that we not collect any personal information from you, please do not provide us with any such information.

    Use of Personal Information by Lab Series Malaysia Online

    Marketing Email

    If you so elect, the information you provide may be used by Lab Series Malaysia Online to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions (“Emails”). If you do elect to receive them and later decide that you would no longer like to receive these Emails, see the “Your Choices” Section below. You may receive the benefit of hearing from Lab Series Malaysia Online via mail or phone even if you have not elected to receive Emails. If you do not wish to receive direct mail or phone, see “Your Choices” Section below.

    Text Messages

    If you so elect, you may provide your mobile phone number in order to receive text message alerts containing product and event information, cosmetics tips or promotions (“Text Messages”). There is no fee from Lab Series Malaysia Online to receive Text Messages, however, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider. If you do elect to receive them and later decide that you would no longer like to receive these Text Messages, see the “Your Choices” Section below.

    Communications to Serve You

    If you have elected to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the Site or contact you regarding your customer service requests or questions. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Lab Series Malaysia Online offers its customers.

    Customized Service

    We may use your personal information to provide you with customized service and use of our Site. For example, we may suggest products that would be of particular interest to you.

    Special Events, Questionnaires and Surveys

    On occasion, Lab Series Malaysia Online may sponsor special events (such as contests, sweepstakes or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy for the purposes set forth.

    Employment

    If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. An “Affiliate” is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our company. We will retain your information for further recruitment opportunities that may arise, unless you tell us that you no longer wish for us to retain your information.

    Technologies That Allow Us to Customize Your Experience on Our Site

    We use various technologies to collect information (such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request) about your visit to our Site and to enhance and customize your experience on our Site. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personal information you provide on the Site. These technologies may provide a variety of information such as whether you have visited our Site before. They also may enable you to save your preferences. Each technology is explained below.

    Web Beacons and Tracking Links

    Web beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our Site. They are often used in combination with cookies and are often not visible to the user of the Site. Web beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our cookies (see "Cookies" section below), you will prevent Web beacons from relaying this information about you and may limit your use of some of our Site features.

    Cookies

    Browser cookies are bits of text that are placed on your computer's hard drive when you visit our Site. Flash cookies are similar to browser cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive.

    You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. If you reject our cookies, you may still use this Site, but you may be limited in the use of some of its features.

    Third Party Web Analytics Services

    We may use third party web analytics services on this site or our mobile applications, such as those of Adobe Site Catalyst and/or Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. You may deactivate the ability of these analytics services to analyze your browsing activities on this site. To exercise your choice with respect to their collection of information on this site:

    • For Adobe Site Catalyst, please click here.
    • To disable the Google Analytics cookie and any other third party web analytics service provider cookies, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.

    Targeted Advertising

    We also may contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on our websites and emails; on third-party websites and emails; and on our advertising placed on third-party websites. They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on our websites and other websites. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about these and other advertising networks and their opt-out instructions, click here.

    Information We Share and With Whom We Share It

    We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent, except as described in the Business Transfers Section below. In addition, we do not sell or otherwise disclose personal information about our Site visitors of this Site except as described here.

    Lab Series Companies

    We may share your personal information with our Affiliates that distribute and market Lab Series products (the "Lab Series Companies"). Lab Series Companies may use this information in accordance with this Privacy Policy including, if you have so elected, to send you Email containing product information, cosmetic tips or promotions. If you prefer that we not share your personal information with Lab Series Companies, please do not provide it to us. We are unable to offer the benefits of Lab Series Malaysia Online to anyone who does not consent to the sharing of their personal information with Lab Series Companies.

    Third Parties

    We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include data analysis firms, customer support specialists, email vendors, webhosting companies and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

    In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.

    Business Transfers

    As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances. You may choose not to have your information transferred as a business asset by contacting us as described in the “Your Choices” Section.

    Compliance With Law

    We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

    Transfer of Data to Other Countries

    The Affiliates, Lab Series Companies and third parties who may receive your personal information in accordance with this Privacy Policy and the databases in which your personal information is stored shall be located at facilities located in Malaysia as well as in the United States and other countries which may have varying legal protections applicable to personal information. All Affiliates,Lab Series Companies and third parties that receive your personal information are required to honor the privacy representations made in this Privacy Policy, regardless of where they are located.

    Children's Privacy

    If you are under eighteen years of age, you may browse our Site. However, you may not provide personal information to us. This Site is not directed for persons under the age of eighteen and we do not knowingly collect personal information from anyone under the age of eighteen. If we become aware that we have inadvertently received personal information from a visitor under the age of eighteen, we will delete the information from our records.

    How We Protect Personal Information

    We maintain reasonable safeguards for this Site to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the Site. If you have any questions about security at our Site, you can send an email to info.my@labseries.com.

    Updates to Our Privacy Policy

    We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.

    Your Choices

    Updating Your Information

    You have the ability to review, change or request deletion of your personal information by ending an email to info.my@labseries.com.

    Opt-Out and Managing Your Preferences

    You may choose whether or not you would like to receive Email from us. You may change your preferences with respect to Email at any time by clicking the "unsubscribe" link at the bottom of each Email you receive from us, or emailing us at info.my@labseries.com. You may unsubscribe from receiving Text Messages, by contacting info.my@labseries.com. You may also choose not to receive mail or phone communications by emailing us at info.my@labseries.com and specifying that this is your preference.

    Data Controller/ Data Processor

    Lab Series Malaysia Online will assume control and responsibility for the personal information that you provide to us. ELC Online Inc., LG Dacom KIDC, 261-1, NonHyun-Dong, KangNam-Gu, Seoul, Korea will collect, host, and process such personal information.

    Comments

    We have taken great measures to ensure that your visit to our Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email at info.my@labseries.com. If you have questions related to Text Messages, please contact us at info.my@labseries.com.

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    Suite 18-01, Level 18, Centrepoint South
    The Boulevard, Mid Valley City
    Lingkaran Syed Putra
    59200 Kuala Lumpur, Malaysia